Customer Service

Shoe Fly Stores at 6 Locations

Store Locations

Each location is tailored to serve the need of your community.

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If you have a comment, compliment, complaint, or a question, please don’t hesitate to reach out to us.

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Customer Service

We pride ourselves on the quality of our service and our products. How can we help you today?

See Return Policy

Return Policy

We will accept new and unworn merchandise for a full refund or full value exchange within 30 days of the purchase date. The merchandise must be in the original packaging and condition with an original sales receipt. Some exclusions apply including clearance and tent sale items.

Between 31 and 60 days from the purchase date, new and unworn merchandise will be exchanged at full value in the form of replacement merchandise. This replacement merchandise can not be returned for a refund.

For assistance with worn merchandise, please bring merchandise into the store to enable our staff to listen to your concerns and discuss options.

Frequently Asked Questions

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This Season’s Lookbook

All the latest styles from our featured brands.