What our customers say
“ Awesome customer service, great quality, and locally owned!!! Every year, my husband and I get two new pairs of shoes each from the York location. Today, Dave, the corporate sales manager, helped us out. He was super friendly, knowledgeable, and enthusiastic. I wish shopping at other stores was as good experience as it is here. Thanks so much for providing great products and great customer service! ”
- Marian K.
“ I was just in your store. I'm from NY & have tendonitis & plantar fasciitis that's actin up. I came in & Rebecca set me up with new sneakers, a new orthotic & even new socks! She was super patient & helpful! I appreciated her time & will certainly be back! Thank u! ”
- Janis M.
“ My son is having issues with one of his ankles causing him to fall when he runs/walks. They were very patient with this 3 yr old who constantly is in motion! They got him sized in correct shoes unlike another shoe store I've been in. With their excellent knowledge and expertise, they were able to fix him up with a good pair of shoes and inserts to help counteract my son's ankle problem. He walks much better now and runs without falling nearly as much thanks to the guys and gals here! Thanks so much! ”
- Robin H.
“ Whenever my back gets achy or my knees achy I know it's time for shoes and I won't go anywhere but Irving. I get shoes that are perfectly fitted to me, not generically sized things and it makes all the difference. The staff is friendly and can never go enough for you. ”
- Harry P.
“ My husband and I had the best experience today at Lester's Shoe Fly in Olean. After seeing my doctor yesterday, he referred me to Lester's for a foot analysis and some 'decent' shoes. We both had the analyses and were greatly helped by "Gaye". She was very knowledgeable and took her time to make sure we had the BEST fitting shoes for our needs. I highly recommend anyone who is having any type of foot trouble to go there. I have never had a pair of shoes fit the way these new ones do. Thanks Gaye! :) ”
- Kimberly A.
“ These folks know what they're doing. They don't just put shoes on shelves and stand at the register; they know how to fit you. Also, their shoes may be a little pricey, but they last. I have two pairs of Dansko clogs that I've owned at least 15 years. Just slap on some shoe polish now and then. And Merrell shoes/boots that have carried me through several winters. Well worth the investment. ”
- Prickly P.
“ Such a great experience with this store! The man who helped me (I wish I remembered his name!) was knowledgeable, friendly, and helpful. He listened to my concerns, questions and feedback. I never felt pressured to buy more than I needed, which is so prevalent in other stores. He simply wanted to help me find the right shoes for my hard-to-fit damaged and wide feet. I'll highly recommend this store to my family and friends. Thank you! ”
- Susan H.
“ I'm a repeat offender since the store has opened I myself have bought 5 pairs of shoes from these guys and the customer service has been great!!!! But more than that these guys enjoy what they do as it shows when they are speaking with you. I have also sent about 10 of my co workers to them for shoes. The greatest challenge I brought to them and they handeled like the pros they are was a cut out of my grandson's foot and the measurement of one foot as I was unable to bring him due to him not living close and being Autistic. They sent me home with two pairs of shoes that fit perfectly and in colors he loved so thank you a 1000 times guys ”
- Teresa S.
“ Many thanks to Justin for fitting my 10 year old daughter (size 11 OMG!!) into a shoe tonight that actually fit her foot and that she actually liked! I didn't know that service at this level even existed anymore! Not only did Justin bail us out with a new pair of awesome NB's...he never blinked when we walked in 15 min. to closing. Thanks again Justin, you rock! ”
- Philip M.
The Shoe Fly stores offer top-quality shoes and boots for men, women and children from premier footwear manufacturers throughout the world. Each of our stores personally greet and fit customers with friendly service and the expertise to help find the "perfect shoe" with the proper size and width.
Although our stores share a common name and a consistent mission, each location is unique and reflect the tastes and desires of their respective regional communities. We invite you to visit each one of our stores and "try us on for size!"view locations